Frequently asked questions.

What should my child bring to their swim lessons?

Swimmers should come to their lesson with goggles, a swim hat (which we provide), a towel, and some after-swimming snacks. We provide all other necessary equipment, so your child will have everything they need for a successful lesson.

How is my child’s swim level determined?

If you're interested in joining lessons, we can invite you for a free assessment with one of our instructors. During this assessment, we'll evaluate your child's current swimming skills to ensure they are placed in the appropriate class that matches their level.

How do I book lessons?

To book lessons, simply get in touch with us, and we can review our availability with you. Once you've found the right class, we manage all bookings through a software called Swimphony. Swimphony handles all scheduling, and we take payments directly through this platform for a seamless experience.

Can my swimmer earn awards during their lessons?

Yes! All of our awards are linked to the Swim England framework, following Stages 1-9. As your swimmer progresses through each stage, they’ll have the opportunity to earn certificates and badges that recognize their achievements and development in the water.